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Contact Us

 

CUSTOMER SERVICE
Customer service is our number one priority. We have listed the most frequently asked questions in our Customer Service page.
If your question is still not answered, we'd love to hear from you. Please email us using the contact form below.

At this time, we do not have phone support. However, all emails are answered within the same business day, if not within the same hour.

BUSINESS HOURS
Monday - Friday: 9am - 6pm PST

MAILING ADDRESS: 17328 Ventura Blvd # 143, Encino, CA, 91316

RETURN REQUESTS
If you'd like to request a return, please review the return policy. A return authorization number must be assigned for all returns.

SHIPPING QUESTIONS
We are located in California, United States. We ship to all 50 states and over 20 international countries. For rates, please add the item of your choice to the shopping bag, enter your zip code, select the proper shipping method and our system will give you accurate shipping rates based on UPS. Please note your order may ship with UPS or USPS depending even though UPS rates are displayed to give you the most competitive, accurate, and cost-effective rates.

INTERNATIONAL ORDERS
Yes, we ship internationally to over 20 countries, including Canada, Australia, France, Germany, England, Spain, Norway, Ireland, and more. For rates, please add the item of your choice to the shopping bag, select your country from the list, select the proper shipping method and our system will give you accurate shipping rates based on USPS (United States Postal Service).


We look forward to hearing from you and addressing all your needs.

Contact Sarah, Our Customer Service Manager

* Your Name
 * E-mail Address
* Subject
 Order Number (SWA-XXXX):
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